We believe that long-term business sustainability, competitive edge and financial profitability depend on one key principle: building strong partnerships with all of our stakeholders. This includes our customers and their communities,our people, our investors, our vendors, and of course government and regulatory bodies.

The Group is committed to building a sustainable business in all of our markets by being a trusted partner.

We will do this by implementing and upholding high standards of corporate governance, social and environment responsibility, and caring about our people.

Corporate Strategy

"Our strategy is focused on creating organizational agility, accelerating business growth, building richer connectivity, leading customer experience, and developing people and culture"

Creating organizational agility - Achieve high degree of agility by developing the organizational capabilities and ensuring healthy financial position of the company to rapidly change or adapt in response to changes in the market by successfully reacting to the emergence of new forces in the industry, country, market or technology trends

Accelerating business growth - Recall and set the growth tone and expand the organizational capabilities vertically to diversify the growth opportunities

Building richer connectivity - Offer richer connectivity across all Expresso group footprint and prioritize the investment based on customer experience impact, Expand high capacity for mobile and fixed and offer localized and rich contents

Leading customer experience - Build the platform that consists of culture, systems, processes & procedures to bring Expresso closer to its customers as much as possible and create the desired bond through personalized offering and services

Developing people and culture - Create the platform and methods that will rapidly enhance the work environment for people to thrive and innovate

Strategic Themes

'Our strategy was crafted in accordance to clear and carefully structured strategic themes allowing us to comprehensively set our short, medium and long term objectives'

Our Trusted Partnerships


Relentless focus on customer needs and developing exceptional customer propositions and experiences


Creating a great place to work. Recruiting and retaining the best talent to drive business performance, and helping our people to grow and develop


Generating outstanding performance and superior return on investment

Government and regulators

World-class governance and ethics in all of our markets


To make a real contribution to communities in which we live and work