Capital – Dakar
Population – 13.8 million
Ownership – 100%
Year of acquisition – 2007
Brand name – Expresso
CEO – Abdalla Saeed
Technology – 2G / 3G CDMA /WCDMA Fiber Optics
EXPRESSO SENEGAL
01. ABOUT EXPRESSO SENEGAL
Expresso currently has a commercial presence in three African countries, with over 500 employees providing a range of mobile voice and data services to individuals and businesses. Expresso Senegal was our second ‘green field’ operation, acquiring a universal license to operate as a ICT provider in November 2007.
In January 2009, Expresso Senegal launched its commercial operations providing high-quality voice, fixed wireless and high-speed data services over a CDMA network across the nation.
Expresso is a key player in the implementation of the Africa Coast to Europe (ACE) submarine communications cable with a landing in Dakar, the capital city of Senegal. This will further enhance Expresso Senegal’s capabilities to deliver superior products and services to the people of Senegal.
We are proud of our achievements so far, but we recognize that we must continue to be innovative, providing value for money to our customers and providing the people of Senegal with exceptional service.
02. Growth over a short space of time
We are leading the way in terms of internet access. Expresso Senegal provides broadband internet across the nation allowing the people of Senegal to connect to the internet, enabling them to make the most of their social networks, obtain the latest news and entertainment.
Expresso Senegal has seen steady growth over a short space of time. We are determined to continue providing the best solutions to our customers, delivering value and increasing our subscriber base and market share.
“We are committed to the Senegalese market and our aim is to build a sustainable business, making a difference and real contribution to the economy.” – Expresso SENEGAL
OUR KEY STRENGTH
01
01
Innovation
We are always one step ahead of our competitors, in the fields of products and offers, communication, as well as local operational marketing.
02
02
Transparency
Our tariff plan is billing per second whether it is International or national. Our customers only pay for what they have consumed, nothing more. We always communicate with our customers, even in bad times.
03
03
Simplicity
Our offers and services are intended to be easy to understand and experience and our communication easy to understand by all.
04
04
Proximity
Our ambition in all of our offers is to democratize telecommunications services, whether voice or internet, in order to make them available and accessible to all segments of the population. We always keep a sympathetic ear to our consumers.